62$ – 872$
62$ – 872$
Save and view who abandons shopping cart before submitting the checkout form
Receive automated email notifications about abandoned carts
Remember user input in the checkout form after page is reloaded
Automate abandoned cart recovery using ActiveCampaign
Automate abandoned cart recovery using GetResponse
Automate abandoned cart recovery using MailChimp
Automate abandoned cart recovery using WordPress mail function
Live cart monitoring - see ghost, recoverable and recovered abandoned carts
Use Exit Intent popup to capture more abandoned carts and increase sales
Mobile Exit Intent technology popup to capture even more abandoned carts
Early email or phone capture after "Add to cart" button clicked
Fully compliant with GDPR regulations
Search abandoned carts
Export abandoned carts to Excel
Simple and lightweight. Just the essential functionality
Secure and reliable database outputs and inputs
Clean code. Will not create or leave a mess in the database after installation or removal
Custom actions and filters for additional configuration
Set email address where to deliver notifications about abandoned carts
Set abandoned and recovered cart notification frequency or disable them
Protection against bots leaving abandoned carts using Google recaptcha v3
Leave no abandoned cart behind! Import carts from the Free version into Pro
Multiple language support
14 day Money back Guarantee.
Find the most frequent questions and answers about CartBounty Pro – Save and recover abandoned carts plugin.
After this you will see a status notice that the license is active. Now the plugin will start to do its magic :)
Please not that your License key must be activated to receive updates. If after these steps you still are not able to see the "Check for updates" link next to CartBounty Pro, please get in touch with our Premium support.
Data and information about the cart is saved right after the user gets to the Checkout form and one of the following events happen:
If ghost carts have been enabled, the cart will be saved as soon as the user adds an item to his cart. It will remain as a ghost cart until one of the above events has occurred.
In case a user is logged in, the shopping cart will be instantly captured as soon as an item is added to the cart. After this, the cart will be instantly updated if it is altered or an item is removed from the cart.
If a customer completes the checkout process and arrives on the WooCommerce "Thank you" page, the cart is removed from the abandoned cart table and the Checkout form fields are cleared. In case the user returns to his abandoned shopping cart via abandoned cart recovery email - the cart will be marked as "recovered" and will remain in the list of carts.
Once the cart is saved, it is considered as abandoned after a period of 60 minutes. Email notifications will be sent out only after the cart is abandoned.
Ghost cart is a cart that can’t be identified since the customer has neither signed in your store nor he has entered his email / phone in your checkout form or Exit intent popup.
Any customer who is unidentifiable and adds anything to his shopping cart instantly appears in CartBounty cart list as a ghost shopping cart. If during his shopping journey he adds his details, his ghost cart automatically is turned into a recoverable cart.
There can be many different reasons why you would like to see ghost cart data, here are a couple of ideas:
If you would rather not see ghost carts, you can exclude them from being saved in your CartBounty settings tab. In addition, you can select if guests from specific countries should be able to leave ghost carts.
Since version 5.0, you are able to setup automated abandoned cart recovery emails via ActiveCampaign. Please follow the steps outlined below to get going:
Here is a short video tutorial on how to setup the plugin and integrate it with ActiveCampaign.
ActiveCampaign is awesome since it allows you to create different If/Else statements and setup elaborate rules when to send out your captured abandoned cart recovery emails.
Worth noting that in contrast to MailChimp, ActiveCampaign allows you to send multiple abandoned cart reminder emails while MailChimp allows just one email to be sent for each abandoned cart.
Please note that you must be on ActiveCampaign Plus or a higher plan to use its abandoned cart recovery automation workflow (Lite plan does not provide this).
It is super easy to integrate CartBounty with GetResponse, just follow these simple steps:
GetResponse is a beautifully designed email marketing system to save and recover online abandoned shopping carts. It is a professional email marketing system with awesome email design options and beautifully pre-designed email templates.
You can send automated abandoned cart recovery emails after connecting our plugin to MailChimp:
Here is a short video tutorial on how to setup the plugin.
Since version 4.0, you can also integrate coupon codes in your abandoned cart recovery emails.
MailChimp allows to create both single and a series of reminder emails (e.g., first email in the 1st hour of cart abandonment, 2nd email after 24 hours etc.)
Please note that MailChimp will only send the 1st reminder email to a user if he has not subscribed to your list.
A simple solution for sending abandoned cart recovery emails using the default WordPress mail server. This recovery option works best if you have a small to medium number of abandoned carts.
Configure your abandoned cart reminder emails, how they look, when to send them, include coupons, etc. You can choose to enable just one or all of them creating a 3-step automation workflow. The countdown to start the next step starts from the moment the previous one is completed.
If your emails are not reaching your recipients or they end up in the spam box, you might try switching from your default WordPress mail server to an SMTP. To do this just install one of the available WordPress SMTP plugins available in the WordPress plugin directory.
Once a user returns to your store from ActiveCampaign, GetResponse, MailChimp or WordPress abandoned cart recovery email:
Once the cart is saved and is considered as abandoned, you will receive a notification about it in your email. You will not be notified about previously abandoned carts.
You can set the following notification intervals:
Default notification interval is "Every hour". You also have the option to disable notifications in case you ever get tired of them ;)
Please also note how WordPress handles Cron job that is responsible for sending out email notifications. Scheduled actions can only be triggered when a visitor arrives on a WordPress site. Therefore, if you are not getting any traffic on your website you will not receive any e-mail notifications until a visitor lands on your website.
By default, the notifications will be sent to WordPress registered admin email. But you can also set a different email address as well as to add multiple emails separated by a comma.
If a user tries to leave your shop with an abandoned cart, just before leaving, he will be presented with an additional form that will ask for his email address. Once it is entered (no need to submit the form), user's cart will be automatically captured and labeled as recoverable.
Exit Intent form will be displayed only to unregistered users once per hour. If the user enters his email address either in Exit Intent form or in the Checkout form - popup will no longer be displayed upon leaving your shop.
Since version 4.4 you can use Mobile Exit Intent Technology. In this case Exit Intent will be triggered once the page is quickly scrolled up or if the "Back" button is used. Our tests have shown that these are the most frequent actions people take before abandoning the page.
If you would like to test the visual appearance of Exit Intent, please check the "Enable Test Mode" checkbox. Please note that only users with Admin rights will be able to see Exit Intent during this stage and appearance limits will be removed. This means that it will be showed to the Admin each time he tries to leave the shop.
Early email or phone capture will be displayed only to unregistered users once every 60 minutes. If the user has provided his email or phone, he will no longer be required to enter it again and the Checkout form will autofill this field for the customer. As soon as Early capture is filled - user's cart will be automatically captured and labeled as recoverable.
In case you would like to disable or change Early capture phone validation, you can do that setting up a custom filter. Please take a look at these actions and filters to learn more and find examples.
Public sections of the plugin can be quickly and easily styled using plugin settings. However, if you are looking for a more customized appearance, you can use template files that come along with CartBounty or take a look at actions and filters.
You can find all template files inside "/plugins/woo-save-abandoned-carts-pro/templates". The template files contain markup required to present the data. Please copy this template to your active theme to keep your customizations intact after plugin updates.
You can copy template files to either one of these locations:
When modifying our template, please do not change any of the following ID values or else the plugin will no longer be able to save abandoned carts or render properly:
CartBounty comes with different hooks that make it possible to change some parts or extend the existing functionality of the plugin without modifying core files.
Here is an example how to change the From email that sends out notification emails using "cartbounty_pro_from_email" filter. Please add it to your theme's functions.php file:
function change_from_email( $html ){ return 'your@email.com'; } add_filter( 'cartbounty_pro_from_email', 'change_from_email' );
Example how to customize default waiting time after which the cart is considered abandoned using "cartbounty_pro_waiting_time" filter from 60 minutes (default time) to 30 minutes. Add it to your theme's functions.php file:
function change_waiting_time( $minutes ){ return 30; //Minimum allowed time is 20 minutes } add_filter( 'cartbounty_pro_waiting_time', 'change_waiting_time' );
Here is an example how to disable default phone validation of Exit Intent and Early capture request. Please add it to your theme's functions.php file:
function cartbounty_pro_disable_phone_validation( $regex ){ return ''; } add_filter( 'cartbounty_pro_phone_validation', 'cartbounty_pro_disable_phone_validation' );
Example how to change phone number validation RegEx that will accept only US phone number WITH area code (i.e., 111-222-3333, or 111.222.3333, or (111) 222-3333, or 1112223333, etc.):
function cartbounty_pro_change_phone_validation( $regex ){ return '^\D?(\d{3})\D?\D?(\d{3})\D?(\d{4})$'; } add_filter( 'cartbounty_pro_phone_validation', 'cartbounty_pro_change_phone_validation' );
Example how to display abandoned cart product prices excluding taxes:
add_filter( 'cartbounty_pro_include_tax', '__return_false' );
Our Exit Intent template contains different actions and filters that allow you to create new, edit, replace or remove existing content including the main image in Exit Intent window.
Here is an example how to add additional subtitle after the main title using our "cartbounty_pro_exit_intent_after_title" action hook. Please add it to your theme's functions.php file:
function add_extra_html_after_title() { echo "<p>Additional subtitle here...</p>"; } add_action('cartbounty_pro_exit_intent_after_title', 'add_extra_html_after_title' );
Example how to change the main image using a filter:
function modify_image( $html ){ return '<img src="http://www.link-to-your-custom-image-here..."/>'; } add_filter( 'cartbounty_pro_exit_intent_image_html', 'modify_image' );
Example how to change the main title using a filter:
function modify_title( $html ) { $custom_title = 'Your text here...'; return preg_replace('#(<h2[^>]*>).*?(</h2>)#', "$1 $custom_title $2", $html); } add_filter( 'cartbounty_pro_exit_intent_title_html', 'modify_title' );
Example how to change the description using a filter:
function modify_description( $html ){ $custom_description = 'New description here...'; return preg_replace('#(<p[^>]*>).*?(</p>)#', "$1 $custom_description $2", $html); } add_filter( 'cartbounty_pro_exit_intent_description_html', 'modify_description' );
Early capture template contains different actions and filters that allow you to create new, edit, replace or remove existing content.
Example how to change the default time interval of how often the request is presented from 60 minutes to once every 30 minutes:
function custom_early_capture_appearance_interval( $regex ){ return 0.5; } add_filter( 'cartbounty_pro_early_capture_reset_hours', 'custom_early_capture_appearance_interval' );
WordPress recovery option offers different email templates and each of them can be used in its own automation step.
Actions and filters therefore make use of two variables - template_name which defines the template used (available strings are "light", "rows" and "columns") and step_number which defines the automation step (available numbers are "1", "2" and "3").
Example how to add additional content right before the main title inside the "Light" template if it is used in the 1st WordPress recovery reminder email step:
function cartbounty_pro_add_light_title_on_step_one(){ esc_html_e( 'Additional content before main title', 'woo-save-abandoned-carts' ); } add_action( 'cartbounty_pro_automation_light_before_title_1', 'cartbounty_pro_add_light_title_on_step_one' );
An example how to use a filter to alter the main title of the "With cart contents" template if it is used in the 2nd automation step:
function cartbounty_pro_alter_rows_title_on_step_two( $title ){ return '<h1 style="font-size: 60px; padding-bottom: 30px;">'. __('My new title', 'woo-save-abandoned-carts') .'</h1>'; } add_filter( 'cartbounty_pro_automation_rows_title_html_2', 'cartbounty_pro_alter_rows_title_on_step_two' );
Example how to replace existing button name from "Complete checkout" to "Return to cart" inside the "With cart contents" template if it is used in the 2nd automation step:
function cartbounty_pro_alter_rows_button_on_step_two( $button ){ return str_replace( 'Complete checkout', __('Return to cart', 'woo-save-abandoned-carts') , $button); } add_filter( 'cartbounty_pro_automation_rows_button_html_2', 'cartbounty_pro_alter_rows_button_on_step_two' );
How to change the default footer address. By default, it is taken from WooCommerce store address you have entered, but you can change it using a filter:
function cartbounty_pro_alter_footer_address_1( $address ){ esc_html_e('First address line...', 'woo-save-abandoned-carts'); } add_filter( 'cartbounty_pro_automation_footer_address_1', 'cartbounty_pro_alter_footer_address_1' ); function cartbounty_pro_alter_footer_address_2( $address ){ esc_html_e('Second address line...', 'woo-save-abandoned-carts'); } add_filter( 'cartbounty_pro_automation_footer_address_2', 'cartbounty_pro_alter_footer_address_2' );
Example how to change the maximum number of products that are presented in the reminder email to 9 products:
function cartbounty_pro_alter_max_products(){ return 9; } add_filter( 'cartbounty_pro_automation_max_products', 'cartbounty_pro_alter_max_products' );
If you have connected CartBounty Pro plugin with MailChimp, you will see that your MailChimp list shows 0 subscribers.
This will not change because MailChimp treats abandoned cart emails as Transactional emails and these contacts will be saved as Non-subscribed contacts.
Non-subscribed contacts are contacts in your Mailchimp list who have interacted with your store but haven't ever subscribed to your bulk email marketing. They are eligible to receive transactional emails like purchase confirmations and abandoned cart reminder emails.
For compliance reasons MailChimp can only send the first email in the series to transactional email addresses.
For a contact to get the next email he would have to opt-in to receive the following emails. Contacts that just leave their email address, but do not opt-in will be transactional contacts in your list and will only be able to receive the first abandoned cart email reminder.
There can be multiple reasons for this. Please make sure that:
In case of integration with ActiveCampaign, please make sure:
In case of integration with GetResponse, please make sure:
In case if you have integrated with MailChimp, please make sure that:
If the above points have been checked and do not help to solve the issue, please try the following:
You can also try to look at your MailChimp API usage via MailChimp API playground. Here you should see what kind of requests are sent and if there are errors. Take a look at "Batches" section and look for the "response_body_url" link which should hold additional information about the synchronization process.
If the issue persists, please get in touch with our Premium support.
If you have noticed unusual amounts of multiple new ghost carts being left almost at the same time, from one country and consisting of a single product, it might be that they are left by bots who are visiting your store.
Bots can be divided into two groups – good ones and bad ones.
Harmful bots are the ones that might be responsible for leaving new ghost carts on your website. While this is not dangerous, it can be frustrating and annoying. Here are three solutions that will help you to deal to with them:
In addition, you can select if guests from specific countries should be able to leave ghost carts thus making sure that bots coming from countries you do not sell to are not able to leave ghost carts.
Google reCAPTCHA v3 is a great, free and invisible tool that will protect your shop from bots leaving abandoned carts. It uses a sophisticated algorithm that returns a score between 0.0 and 1.0. If the user receives a score of 1.0, it means he is most probably a real person and not a bot
In case if the score is below 0.2, the abandoned cart will not be captured thus leaving your server cool and clean. However, if this threshold is a bit too low and you are still receiving heavy amounts of abandoned carts from bots then you might want to increase this sensitivity threshold. To do that you can use a filter "cartbounty_pro_recaptcha_minimum_allowed_score" and here is an example that you can add to your functions.php file:
function change_score( $score ) { return 0.3; } add_filter( 'cartbounty_pro_recaptcha_minimum_allowed_score', 'change_score' );
In the example we have raised the sensitivity from the default 0.2 to 0.3 - now only visitors that will receive a score of 0.3 or higher will be captured in the abandoned cart table
Please visit Google reCAPTCHA to register and start protecting your shop against bot submissions. Once registered, you will also be able to see how much of the traffic your checkout form is receiving and what scores are coming up
You can very easily transfer your abandoned carts saved using the Free CartBounty version into the Pro. Please follow these 3 simple steps:
Please note that carts older than 30 days will not be imported and you can perform this operation only once.
CartBounty comes with a langue folder which allows you to take the English version of .pot file and easily translate it into any language.
While there are different ways you can translate your plugins and themes, here is a basic guide you could follow:
In case you want to translate abandoned cart emails sent out by WordPress recovery option, please make sure that you do not enter any content in the WordPress recovery input fields (.e.g., Subject, Main title fields should remain empty). That way you can use Loco translate or any other translation plugins to translate the default abandoned cart email contents.
After this you should be able to open up CartBounty and see your new translations.
Please do not keep your translations in the CartBounty plugin folder since those will be deleted once you update CartBounty to a new version.
Need premium support for CartBounty Pro?
Please use the button below, reply to your purchase receipt or contact us with e-mail including your license key. This will guarantee a faster response time.
Get Premium support